Industries · Government and multilaterals

Who authorized that agent? Government will have to prove it.

Governments in the region will deploy AI agents in public services, inspection, procurement and citizen service before they can supervise them. Today, Unica records every act of an agent under the authorization of an identified person, in a signed record, in the public body’s own cloud account.

Talk to us about a pilotHow it worksWhat Unica is
Four people work around a meeting table, facing a screen that shows a spreadsheet.

The problem

A guideline does not verify itself.

Regional organizations already write guidelines: in 2023–24 the OAS published the Inter-American guidelines on data and AI governance, and Chile updated its personal data protection law with Ley 21.719, published on 13 December 2024.

When an agent approves a payment, closes a case file or moves a citizen’s data, the question will be the same one a public official is asked today: who authorized it, under which rule, and how it is proven.

Today that answer depends on trusting the provider’s logs. For a ministry, a comptroller’s office or a financial supervisor, that is not enough.

A large open office with service desks and people working at computers.

How it works

Four steps, all with a signed record.

  1. Authorization

    An identified person authorizes the agent. That authorization is revoked with immediate effect.

    Today

  2. Agent act

    The agent approves, decides or moves data under that authorization, and each act stays tied to the person who gave it. Refusal of acts outside that authority comes in 2027.

    Today2027

  3. Signed record

    Who acted, under whose authorization, and when. Every record is signed: a later alteration breaks the signature.

    Today

  4. Verification

    Today, the signed record stays in the organization’s own cloud. Verification on one’s own machine, without access to Unica, comes with the verifiable evidence package: as a service in 2027 and as a product in 2028.

    Today2027 service · 2028 product

Dates are projections of the current development plan, not commitments.

Unica’s capabilities, with what is available today and what comes later with its year, are on the Unica page.

How it connects

Representative architecture, illustrative example: it does not describe any customer’s installation.

Dates are projections of the current development plan, not commitments.

Where we are today

What is available today, and what comes next with its year.

  1. Available today

    • Authorization per person
    • Signed traceability
    • Immediate revocation
    • Installation in the customer’s own cloud

  2. 2027

    • Refusal of acts outside authority
    • Proven erasure
    • Model neutrality
    • Installation by a local consultant
    • First client with real data: 2027

  3. 2027 service · 2028 product

    • Verifiable evidence package
    • Contractual data residency
    • Neutral witness of third-party agents

  4. From 2028

    • Reconstruction and explanations for affected people
    • Partner operation in two jurisdictions

Dates are projections of the current development plan, not commitments.

Two limits today

  • Model residency

    Strict model residency in Chile is not available today: the latest models are served from São Paulo. The data does stay in the customer’s cloud account.

  • Team size

    Teipsum is a team of four people. Delivery is through local partners.

  • Use cases

    The five advantages for a government, each with its illustrative example.

  • Regulation

    The dated rules that bear on the public sector, with a link to each rule’s page in the Regulation section.

  • Pilot

    What a multilateral organization gains, the first step we propose to a public body, and what we ask in return.