Use cases

Who decided about that person?

An agent that decides about a customer, a worker or a policyholder will have to prove what it did and why.

The situation

Two examples from the industry pages.

Illustrative exampleInsurance

The head of underwriting authorizes an agent only to check that a life insurance application is complete and to pass it to an identified underwriter, who decides.

Illustrative exampleMining

An agent denies a contractor’s worker access to the site because their training has expired, and escalates the case to the supervisor.

The four steps, in the insurance example

  1. Authorization

    An identified person authorizes the agent for one function. That authorization is revoked with immediate effect.

    Today

  2. Agent act

    The agent acts under that authorization, and each act stays tied to the person who gave it. Refusal of acts outside that authority comes in 2027.

    Illustrative example

    In 2027, with refusal of acts outside authority, the agent will not be able to accept or decline an application.

    Today2027

  3. Signed record

    Who acted, under whose authorization, and when. Every record is signed: a later alteration breaks the signature.

    Illustrative example

    When the head of underwriting changes, their authorization is revoked and the record shows the date.

    Today

  4. Verification

    Today, the signed record stays in the insurer’s own cloud. Verification on one’s own machine, without access to Unica, comes with the verifiable evidence package: as a service in 2027 and as a product in 2028.

    Illustrative example

    With the evidence package, compliance shows that every decision on a life insurance application was taken by an identified underwriter, with the system’s record and not with a report written by hand.

    Today2027 service · 2028 product

Who asks for proof

The person affected by the decision, compliance, and internal audit or the external auditor.

Illustrative exampleMining

If the worker complains months later, from 2028 the training record and the rule of that day are rebuilt, not today’s.

Today and later

  • TodayAuthorization per person · Signed traceability · Immediate revocation · Installation in the customer’s own cloud
  • 2027Refusal of acts outside authority
  • 2027 service · 2028 productVerifiable evidence package
  • From 2028Reconstruction and explanations for affected people

Dates are projections of the current development plan, not commitments.